Sales Experience

What Is a Digital Receipt? Sending a Receipt as a PDF or on WhatsApp

A digital receipt is a sales receipt given as a PDF, by email or through an app instead of on paper. Going digital doesn't change what kind of document it is: a POS app's information receipt, an e-invoice and a fiscal receipt from a cash register are different documents. This post covers what a digital receipt is, which documents can be given digitally, whether a card slip counts as a receipt, and how to send a sale's receipt from your phone when you don't have a printer.

The PratikKasa team
4 min read
Sales HistorySearch by receipt no., amount or customerToday24 receipts · ₺6,482.402026-6F2A91C4-0004218:12 · 2 items · Ayşe Yılmaz₺1,349.702026-6F2A91C4-0004117:56 · 1 item · Ayşe Yılmaz₺649.90How would you like to print?2026-6F2A91C4-00042Bluetooth Thermal PrinterNot connected — tap to set upSystem PrinterWi-Fi/USB · HP, MopriaShare as PDFSave · WhatsApp · email

In Short

  • A digital receipt is a receipt given as a PDF, by email or through an app instead of on paper; the type of document stays the same.
  • A POS app's receipt is an information receipt, digital or not; in Turkey, the fiscal receipt comes from a cash register and invoices are issued as e-Fatura or e-Arşiv Fatura.
  • With PratikKasa, if you don't have a printer, you can send a sale's receipt from your phone as a PDF on WhatsApp, by email or with another app.

1What Is a Digital Receipt?

A digital receipt (e-receipt) is a sales receipt given digitally instead of printed: as a PDF file, by email, by text message or in the store's app. The customer keeps it on their phone; it doesn't fade or get lost, and nobody has to hunt for a receipt to exchange or return something.

The digital receipts you see in big stores' apps come from their own cash register and invoicing systems. For any business, the first question is the same: which document is being given digitally?

2Which Receipts Can Be Digital?

  • A POS app's information receipt. It shows the products, the amount and the payment type, and has no fiscal value on paper or as a PDF. It's given to the customer for information and convenience.
  • An e-invoice. An invoice issued electronically (in Turkey, e-Arşiv Fatura); it can be sent to the customer by email.
  • A fiscal receipt. Comes from the cash register. Whether it can be given digitally depends on the device and the rules where you operate; ask your cash register provider and your accountant.

In short, being digital doesn't make a receipt a fiscal document; the document is the same type on paper and on screen.

3Does a Digital Card Slip Count as a Receipt?

A card slip shows that a payment was made by card, whether it's on paper or digital. It doesn't replace the receipt or invoice that documents the sale itself: the sale still needs a fiscal receipt or an invoice.

4How to Give a Receipt Without a Printer

If you don't have a receipt printer, or it's broken, you can share the sale's information receipt from your phone as a PDF. It goes through the phone's share sheet to WhatsApp, email or any app you choose, or you can save it as a file.

Example: A Sale's Information Receipt

The same details on paper and as a PDF

5Sending Receipts From Your Phone With PratikKasa

In the Android and iPhone app, open a receipt in Sales History and tap "Print" to see three options: Bluetooth Thermal Printer, System Printer and Share as PDF. Choose Share as PDF and the receipt is prepared as a PDF file and the phone's share sheet opens.

A 58 or 80 mm Bluetooth thermal receipt printer connects to the phone, and you can print to a Wi-Fi or USB printer through the phone's printing service. The Windows app prints to network and USB thermal printers and to printers installed in Windows. You choose which details appear on the receipt in the receipt settings.

How to Do It in PratikKasa

In Sales History

  • Android
  • iPhone and iPad
  1. 1

    Open Sales History

    Find and open the receipt under More › Sales History.

  2. 2

    Tap "Print"

    Tap the "Print" button at the bottom of the receipt.

  3. 3

    Choose "Share as PDF"

    When asked how you'd like to print, choose "Share as PDF".

  4. 4

    Send It

    In the share sheet, choose WhatsApp, email or another app.

The drawings in this post are based on the screens of PratikKasa 2.1.0.

Good to Know

  • A PDF receipt is also an information receipt and doesn't replace a tax receipt. In Turkey, fiscal receipts come from a cash register (ÖKC).
  • The receipt isn't sent to the customer automatically. You send it from the share sheet.
  • Sharing receipts as a PDF is available in the phone and tablet app; the Windows app sends receipts to a printer.
  • Ask your accountant which documents you can give digitally.

FAQ

Frequently Asked Questions

What is a digital receipt?

A sales receipt given as a PDF, by email or through an app instead of on paper. Going digital doesn't change the type of document.

Does a digital receipt replace a fiscal receipt?

A POS app's digital receipt is an information receipt and doesn't replace a fiscal receipt. An e-invoice is an invoice issued electronically. Ask your cash register provider and your accountant whether you can give the cash register's receipt digitally.

Does a digital card slip count as a receipt?

No. A card slip shows that the payment was made by card; it doesn't replace the receipt or invoice that documents the sale.

How do I send a receipt on WhatsApp?

Open the receipt in Sales History, tap "Print" and choose "Share as PDF". In the share sheet, choose WhatsApp and find the contact.

Can I share a PDF receipt from my computer?

Not today. The Windows app sends receipts to a printer; PDF sharing is in the phone and tablet app.

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